Fix: Afterpay not showing up at checkout (Shopify, WP, etc.) - UniTopTen (2023)

Are you someone who has configuration problems?After payment?

Afterpay not showing at checkout?

Are you looking for solutions to fix problems with Afterpay?

Well, if you find answers to these questions, you have come to the right website. Here we will discuss the possible reasons behind the issues and the method to fix them.

Table of Contents

Why isn't Afterpay showing at checkout?

After payment it won't appear at checkout because you may not have connected Afterpay to your store correctly, your country may not support Afterpay, you may be using the wrong merchant key, and more.

Post payment is popularBuy now, pay laterPlatform that serves users in various countries. Almost all popular online and offline stores offer Afterpay as a payment option on their platform. And it is necessary, since many users who need instant cash flow use services such as Afterpay andKlarna.

In addition to popular online stores, small businesses and merchants also have the opportunity to add Afterpay to their shopping platforms. Popular platforms like Shopify and WordPress make it easy for the owner to add Afterpay as a payment method for their services and goods.

Fix: Afterpay not showing up at checkout (Shopify, WP, etc.) - UniTopTen (1)

But sometimes users find it difficult to add Afterpay as a payment method on their platform and report that Afterpay doesn't appear at checkout. Well, there can be many reasons why Afterpay is not showing up in your online store checkout.

We will help you with the same problem.

Fix: Afterpay not showing at checkout

In this post, we'll go through all the possible reasons why your postpaid isn't showing up at checkout, along with a guide on how to fix the problem.

Afterpay can be activated on various platforms, as a payment methodWordpress, Shopify,and other platforms.

Here we will include some common and platform-specific solutions. We encourage you to review all solutions.

1. Check if Afterpay is supported

A very common reason that could be causing all the problem is that Afterpay is not supported in your country. You need to check if Afterpay is available in your country or not.

Afterpay can be used in five countries: theUSA, Australia, New Zealand, Canada and UK.

And if you're someone who lives in a different country than the ones mentioned above, you can't offer Afterpay as a payment method in your store.

Well, yes, your customers who live in supported countries should have the option to pay with Afterpay, but they won't. As the owner of your online store, you must first create your merchant account with Afterpay and only then can you specify it as your payment method at checkout.

2. Check if Afterpay is linked

Before proceeding with any other method, you must verify that you have linked Afterpay to your e-commerce platform.

To integrate Afterpay with your eCommerce platform like Shopify, you need to select Afterpay as your payment method option.

here is aQuick Start Guidefor Shopify users to select Afterpay as a payment method:

  1. Open Shopify on your PC
  2. go to settings
  3. Now go to Payment Providers
  4. Select the Alternative Payments option.
  5. Finally select "Post payment"

And that is.

This allows you to connect and integrate Afterpay with any platform.

3. Use the correct merchant secret key

As mentioned above, you need to create an account with Afterpay before you can use it as a payment method in your Shopify store or website.

When you create the Afterpay merchant account, you will receive aMerchant IDysecret key. And these two things are important if you want to integrate Afterpay with another platform.

Fix: Afterpay not showing up at checkout (Shopify, WP, etc.) - UniTopTen (2)

You will be asked for both the Merchant ID and the Secret Key.shortcutYour Afterpay account. And if you don't enter the correct Merchant ID and Secret Key, you won't be able to integrate Afterpay with your eCommerce platform and it won't show up at checkout.

4. Use a supported browser

If you have already dealt with the above fixes and still facing the same issue with Afterpay and your shopping platform. There is one more thing you should check.

If you are not using the supported browser, you may encounter problems with the integration process. And it could be the case that your Afterpay isn't showing at checkout because you're not using a supported browser.

Well, if you use popular and standard browsers, you canhabitfind problems with the integration process. Make sure to only use these browsers on your PC:Google Chrome, Apple Safari, Mozilla Firefox, Microsoft Edge y Opera.

The name mentioned here is based on our preference; The least at first work best.

5. Update your browser

If you are already using one of the above browsers and still having the Afterpay "not showing at checkout" issue, we recommend that youTo updateyour browser

You may be using the older version of the browser. You can easily fix this right away by downloading the latest patch update.

If you are using Google Chrome, you can easily download the latest version by selecting the "About Chrome" option in settings. Follow the quick guide below for more details.

  1. Open Chrome on your Windows PC or Mac
  2. Select More at the top right. It's the "three dots" icon.
  3. Select the "Settings" option.
  4. Select "About Chrome"
  5. Select the option to update Google Chrome

If you don't see the option to update Chrome, it means you're already using the latest version.

An up-to-date Google Chrome update page looks like this:

Fix: Afterpay not showing up at checkout (Shopify, WP, etc.) - UniTopTen (3)

If you are using the Safari browser, then follow the steps mentioned below:

  1. Open Safari browser on your Mac PC
  2. go to menu
  3. Select the "System Settings" option.
  4. Select "Software Update"
  5. Download the update if available

If your Safari browser does not display an option to update the app, it simply means that you are using the latest version.

You can also use the App Store on your Mac operating system to update the Safari browser.

If you use another browser on your PC, you can update the browser in a similar way.

4. Clear browser cache and cookies

As mentioned above, in order to use Afterpay on any platform without any problems, you must be using the latest version of the web browser. However, if you are already using the latest version of your web browser and are still experiencing the same issues, we recommend giving it a try.Clearing the cache.

Sometimes your platform may ask you to download the latest update to your web browser even if you have already downloaded the latest patch to your device.

This is another problem that usually occurs due to cached data in the web browser. Well, the cache data is stored on purpose. It helps your browser to give you a fast and smooth experience by pre-loading data from the website you visit multiple times.

However, this cached data can cause Afterpay not to show the problem at checkout, even if you have everything correct on your end.

To fix the problem caused by cached data, you need to clear the data stored in your web browser.

And use itGoogle Chrome, you will find the option to delete data in the'More tools'Possibility.

Follow the quick guide on how to clear cache data in Google Chrome –

  1. Abre Google Chrome
  2. Select "More Options". The three dots icon is in the upper right corner.
  3. Select the More tools options.
  4. Select the "Clear browsing data" option.
  5. Adjust removal settings

Fix: Afterpay not showing up at checkout (Shopify, WP, etc.) - UniTopTen (4)

And that is.

Restart the Google Chrome app and see if everything works as expected.

If the problem persists, continue to the next step.

5. Clear WP Cache

This particular method is intended for users who want to integrate Afterpay into their WordPress based website.

You can easily add Afterpay in your WordPress, but before you do, make sure you do.cleansedall the cache in your WordPress.

This is easily done with the help of a plugin calledWP Racket. Just find the WP Rocket plugin in your WordPress and install it. Use WP Rocket to clear all the cache and you're done.

6. Check Plugin Settings Page

When you finally linked Afterpay to your WordPress and cleared the cached data on your WordPress, there is one more thing to check.

You need to review themPlugin settings page. If there is a problem with the setup, you may be running into the issue of Afterpay not showing up at checkout.

First, check if Afterpay's min and max order values ​​have already been added to the plugin's settings page.

And if you still see the problems, check ifAPI credentialsthey were entered correctly.

These were the very common issues that could cause Afterpay not showing up at checkout. However, if the problem persists, we suggest you check out common troubleshooting methods.

7. Use the right business credentials

Once you have verified everything mentioned in the points above, we recommend that you verify that you are using the correct credentials.

As we discussed in the methods above, you need to log in to Afterpay with your merchant credentials to fix the issue. If you continue to enter the wrong account details, you may not get the results you expect from Afterpay.

Also make sure you're using your merchant's Afterpay account details, not the buyer's account.

8. Contact technical support

In this post, we have discussed almost all the reasons why Afterpay is not showing at checkout for you. We have also mentioned all the ways to fix the problem. However, if you are still facing the same issue, then you should try this last method.

If no other method works, you should look fortechnical supportof Afterpay and the corresponding platform.

Simply contact Afterpay and explain the exact issue you are facing. There is a high probability that the support team will help you. To contact the support team, visit this pageshortcutand select that"I am a trader and I need help"Possibility.

If you click on the link, you will be redirected to a new page where you will be asked for personal information. Enter your details along with a description of the issues you are facing.

Well, sometimes Afterpay asks you to find platform-specific support. If you're using Shopify and you don't see Afterpay at checkout, you should contact Shopify's support team.

Just search for the phrase'Contactplatform name'in your web browser. And if the platform offers support via the Internet, you can easily find the contact details.

And that is.

last words

We're going to end this post here now, ladies and gentlemen.

Here we have listed all the reasons and solutions why Afterpay is not showing up at payment issue.

We try to include all the details to make it easy for readers to implement the methods. If you still need help, we are happy to help you.

Other reading:

[7 things] What happens if you don't pay Afterpay? solutions

[21 possible solutions] additional payment does not work

Afterpay's risk management department has declined your payment

Fix: Afterpay not showing up at checkout (Shopify, WP, etc.) - UniTopTen (5)

Ankit Kumar

Ankit Kumar is an engineer by profession and a blogger by passion. In recent years he has written countless articles and resolved doubts on the subject.Quote. He also has years of experience investing in cryptocurrencies, funds, and stocks.


Why am I not seeing an Afterpay option at checkout? ›

Why aren't my customers seeing Afterpay as an option when they checkout? This may be due to a few reasons: Afterpay is toggled off in the Payment methods section of your Account & Settings. The customer's cart total is outside the eligible purchase range you set up or the Afterpay default purchase ranges.

Why isn t Afterpay showing up at checkout Shopify? ›

Afterpay is currently unavailable on Shopify Express Checkout. If you navigate to the Payment Methods you should be able to view Afterpay. If Afterpay is not visible on the Payment Methods please contact your Afterpay Delivery Manager.

How do I add Afterpay to Shopify checkout? ›

Adding Afterpay to Your Shopify Store
  1. Log in to your Shopify admin and go to 'Settings' > 'Payments. ...
  2. Under the 'Alternative Payments' heading, select 'Choose alternative payment. ...
  3. In the next window, type “Afterpay” in the search bar.
  4. You'll now have to enter your merchant ID and secret key. ...
  5. Click the 'Activate' button.
Sep 28, 2022

Why is my Afterpay button not working? ›

There may be several reasons for that: An outage that hasn't been communicated yet via the Afterpay status page. Some local issues with a small group of accounts on the service side. Technical issues on your side, or problems with your software or ISP.

How do you select Afterpay in checkout? ›

New to Afterpay?
  1. Select Afterpay at checkout as your payment method.
  2. If you already have an Afterpay account, log in and complete your checkout.
  3. If you are new to Afterpay, you can sign up while you checkout with Feature by following the prompts.

How do I add Afterpay to checkout? ›

Step 1: Turn on Afterpay in the alternative payment methods

Then, you must log in to your Shopify store and add Afterpay as a new payment method. You can do this by clicking on Settings, then Payment Providers, and finally select 'Afterpay' in Alternative Payments.

Top Articles
Latest Posts
Article information

Author: Cheryll Lueilwitz

Last Updated: 22/09/2023

Views: 6338

Rating: 4.3 / 5 (74 voted)

Reviews: 81% of readers found this page helpful

Author information

Name: Cheryll Lueilwitz

Birthday: 1997-12-23

Address: 4653 O'Kon Hill, Lake Juanstad, AR 65469

Phone: +494124489301

Job: Marketing Representative

Hobby: Reading, Ice skating, Foraging, BASE jumping, Hiking, Skateboarding, Kayaking

Introduction: My name is Cheryll Lueilwitz, I am a sparkling, clean, super, lucky, joyous, outstanding, lucky person who loves writing and wants to share my knowledge and understanding with you.